Stylist calls police about unhappy consumer as a result of she refuses to pay for hair
A hairdresser was determined to get her coins from a dissatisfied customer who refused to pay. It appears the client was looking for a faux locs look. After the stylist completed the service, the customer inspected her hair and expressed her dissatisfaction. In a video series recorded by the customer, the women exchange information about service and payment. Finally, the stylist threatens to call the police to get her money.
In one of the first videos, the off-camera stylist asked the client to explain what she didn’t like about the style. She also reminded the client that she checked her work before booking. However, the client fired back, saying the finished style didn’t match the stylist’s other work.
The stylist also cited the client’s hair color as a reason why the hairstyle doesn’t look like any sample pictures.
“I’ve had locs before and I’ve had paint on them, but it’s never been that puffy,” the customer replied.
The customer requests a refund of her deposit—Stylist refuses
When the hairdresser asked for a solution, the customer asked for a refund of her deposit. She gave the barber a chance to clip out the “swollen” locs. But the entrepreneur did not feel that.
“If you have a problem paying me, know that you can go to jail for that right,” the stylist replied.
But the customer did not give up. Instead, she explained again that she didn’t like the result of the treatment and that she was fine with the stylist taking her out. The client also apparently revealed that the down payment was 50 percent of the style’s cost.
Things continued to escalate between the two. Eventually the hairstylist informed the client that if she wanted the locs removed it meant she would have to pay a dismantling fee in addition to the remaining installation fee. After a moment’s pause, the stylist said, “I’ll just call Fulton County,” referring to the local Atlanta Police Department.
The customer does not hesitate to call the police. Instead, she encouraged the barber to call law enforcement.
At this point, the disagreement spilled from the stylist’s place of business into a parking lot.
A stylist calls the police to a customer from a parking lot
Both women were standing in a parking lot when the hairdresser called the police. The customer who recorded most of the interaction stood nearby.
“This woman put this hot mess in my head and now she’s calling the police because I don’t want to pay for it and asked them to take it down,” the customer said, panning the camera to show the stylist.
In the background, the stylist explained to police that her client refused to pay after providing a service. She once accused the customer of trying to leave the premises without paying and yelling in the parking lot. However, the videos do not show the accuracy either, and the customer accuses the stylist of lying to the police.
After the 911 call is made, the stylist tells the client, “You can go.” But the client insists that she wants to wait for the police to come so she can explain her side.
The police find that the customer has to pay for the services
When the police arrived and assessed the situation, the police officer decided that the stylist was right.
“Here’s what I can tell you. The finished product is already ready,” the official said. “The service is already done, which means you have to pay them for this service.”
But the official explained the future options to the customer. First he said she could get a copy of the police report and try to sue in civil court.
“I have a feeling she knew she screwed up and that’s why she called the police to get her money. And that’s so ridiculous,” said the customer.
Police said they could not determine whether the stylist’s actions were ridiculous. But on the day of the incident, she had to pay the stylist a $100 balance to avoid going to jail.
Afterwards, the woman revealed on her Instagram story that she had decided to pay to avoid spending her son’s birthday in jail. The next day she had someone else’s botched style removed and redone.
Scroll through the videos below to see the interactions with the stylist and the police.